Grab delays implementation of P50 cancellation fee | Inquirer News
Close  

Grab delays implementation of P50 cancellation fee

By: - Reporter / @DYGalvezINQ
/ 06:02 PM May 08, 2019

MANILA, Philippines —Ride-hailing firm Grab said on Wednesday it will not yet impose on its customers the P50 cancellation fee pending guidelines from the Land Transportation Franchising and Regulatory Board (LTFRB).

Grab Philippines earlier announced it will impose a P50 cancellation fee on those who will cancel a booking after five minutes of confirmation or those who do not show up at their pick-up points after five minutes.

ADVERTISEMENT

READ: Grab imposing P50 fine for cancelled bookings, no-shows…

“Grab and the other TNCs (transportation network companies) agreed to maintain the status quo as requested by the Board, until appropriate guidelines are issued by the LTFRB with the assistance of the TWG,” Nicka Hosaka, Grab public affairs manager, said in a statement.

FEATURED STORIES

Hosaka said the decision came after Grab representatives and other TNCs met with the LTFRB last Tuesday.

She added a technical working group (TWG), composed of representatives of other TNCs, was created to discuss passenger and driver cancellation policies.

Grab Philippines, meanwhile, clarified that it has not yet charged passengers or imposed the cancellation fees even though the intended implementation of the policy was in May. It said the actual implementation of the policy was set to start next week.

“We will provide further updates as discussions progress,” Hosaka said. /jpv

Read Next
Don't miss out on the latest news and information.

Subscribe to INQUIRER PLUS to get access to The Philippine Daily Inquirer & other 70+ titles, share up to 5 gadgets, listen to the news, download as early as 4am & share articles on social media. Call 896 6000.

TAGS: Grab, Local news, LTFRB, Philippine news update, TNC, Transportation
For feedback, complaints, or inquiries, contact us.

Subscribe to our daily newsletter

By providing an email address. I agree to the Terms of Use and
acknowledge that I have read the Privacy Policy.



© Copyright 1997-2021 INQUIRER.net | All Rights Reserved

We use cookies to ensure you get the best experience on our website. By continuing, you are agreeing to our use of cookies. To find out more, please click this link.