ARTA orders LTFRB to issue licenses to TNVS, revise Citizen’s charter

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MANILA, Philippines – Transport network vehicles service (TNVS) applicants may soon receive their licenses to operate from the Land Transportation Franchising and Regulatory Board (LTFRB).

This after the Anti-Red Tape Authority (ARTA) on Tuesday called on the LTFRB to expedite the issuance of the Certificates of Public Convenience (CPC) to applicants who have completed the requirements.

“The aforementioned applications are deemed automatically approved by operation of Law. In view thereof, LTFRB is hereby ordered to issue the corresponding CPCs, or other appropriate licenses or certifications for all these TNVs applications,” ARTA said in its order.

“LTFRB is further directed to furnish the Authority with a list of all pending TNVS applications that have submitted the complete documentary requirements, have duly paid the required fees, and have been duly heard from 07 July 2018 until 24 July 2019, but whose CPCs are yet to be issued, within three days from receipt of this Order,” ARTA added.

The order of ARTA was made after the agency received “complaints” that there were “numerous” pending applications before the LTFRB. According to complaints, their applications have complete requirements but they could not operate as drivers and operators were waiting for the issuance of the CPCs.

READ: LTFRB ordered to explain delays in TNVS accreditation

Aside from the order to the LTFRB, ARTA also directed the board to “review and revise its citizen’s charter.”

ARTA said that the citizen’s charter of the LTFRB must be “reengineered taking into consideration the Authority’s policy recommendations and must include the documentary requirements and processing time specific to TNVS applications.”

The revised charter must also include the transactions considered simple, complex, and highly technical in accordance with the law.

The LTFRB shall submit the revised charter within 20 days from receipt of the order, and will be subjected to ARTA’s review.

The order was recommended by ARTA Deputy Director General Atty. Ernesto V. Perez, CPA, and was approved by Atty. Jeremiah Belgica, REB, EnP, ARTA Director-General./ac