LTFRB urges passengers to file complaints vs abusive taxi drivers

The Land Transportation Franchising and Regulatory Board (LTFRB) on Wednesday issued a warning on abusive taxi drivers and urged the public to file complaints against them.

After warning transport network companies Grab and Uber over “unreasonable” surges, LTFRB also cautioned taxi drivers against imposing high fare rates and refusing passengers during the busy holiday season. The agency said in a statement that “LTFRB reserves its right to recommend to Land Transportation Office (the) cancellation of your driver’s license.”

READ: Uber, Grab warned vs ‘unreasonable’ surge in rates

LTFRB also urged taxi operators to supervise and monitor their drivers, as the agency had the right to cancel their certificates of public convenience (CPC).

It also said that they read all the complaints sent to them as it urged the public to send details such as location, nature of complaint, and photos.