MANILA, Philippines — The Land Transportation Office (LTO) on Friday directed the streamlining of the release of the documents, radio frequency identification or RFIDs, and license plates of vehicle owners, ensuring completion within only five days.
In the LTO memorandum, LTO Chief Assistant Secretary Atty. Vigor D. Mendoza II ordered Accredited Manufacturers, Importers, Assemblers, Dealers, and Other Entities (MAIRDOEs) to strictly observe the five-day rule in the release of vehicle Official Receipts (OR), and Certificate of Registration (CR), RFIDs, and license plates.
Mendoza also warned MAIRDOEs that they will face appropriate fines and penalties if they fail to comply with the provisions of the memorandum.
“We already simplified the entire process in accordance with the LTO Citizen’s Charter in order to address the numerous complaints about the delay in the release of the documents and license plates,” said Mendoza in a statement.
“The guideline has long been in place, the memorandum to the MAIRDOEs is just a reiteration that they must observe the fast transaction and release because it is the LTO that is taking the blame when in fact it should not,” he added.
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Based on the memorandum, the online submission of documentary requirements must be done in two days while the payment after approval of the new registration transaction must be done in one day.
On the other hand, the receipt of the OR/CRs, plates, and RFIDs should be done within three days.
Immediately after, MAIRDOEs must inform owners that the OR/CRs, RFIDs, and license plates are available for distribution.
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To ensure compliance with the order, Mendoza then directed MAIRDOEs to submit a bi-monthly report to the LTO.
“Car dealers must release the OR/CR and the license plates within the prescribed time by the LTO. Our Regional Directors down to the District Office heads must ensure the compliance of the dealers,” said Mendoza.