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MANILA, Philippines — The Land Transportation Franchising and Regulatory Board (LTFRB) will make its decision on the complaints filed against Grab over “surge fees” and “short trip rides” by the end of January.
“That is one thing I can assure [the public],” LTFRB Chairman Teofilo Guadiz III said as he made the announcement in an online press briefing on Tuesday.
Sitting en banc at a hearing in its Quezon City main office, the LTFRB instructed Grab to explain and show all documents related to its system of charging fees for certain ride distances, which is often pegged at a minimum of P85.
However, the Grab legal counsel failed to present the documents.
Guadiz gave the firm more time to present data in a hearing scheduled for Jan. 12 at 10 a.m.
“The Board specifically wanted to see how Grab arrived at this fare rate and asked the company to present their computation on ‘surge’ fees,” the LTFRB said in another statement.
Grab Philippines executives were supposed to attend a hearing at the LTFRB last Dec. 13, but they failed to show up as they had been in close contact with someone who had tested positive for COVID-19.