DICT begins probe into LTO’s sluggish online registration system

INQUIRER FILE PHOTO

MANILA, Philippines — The investigation into the cause of the “system slowdown” of the Land Transportation Office’s (LTO) online licensing and registration system has already begun, said the agency on Thursday.

The LTO made the announcement on Wednesday after it sought the assistance of the Department of Information and Communications Technology (DICT) after its IT contractor Dermalog said that a “network issue” resulted in the slowdown of the Land Transportation Management Systems (LTMS), further noting that it may possibly be a sabotage.

“Ngayong araw ay nagdeploy na sila ng Mobile Security Operation Center upang masuri kung ano ang pinanggagalingan ng problema,” said the LTO in a statement.

(Today, they deployed a Mobile Security Operation Center to investigate the source of the problem.)

“Posibleng bukas ay makapagbigay na ng inisyal na assessment ang DICT sa isyu ng ‘system slowdown,’” it added.

(Tomorrow, the DICT may be able to give an initial assessment on the issue of “system slowdown.”)

DICT expert Engineer George Tadio, meanwhile, gave assurance that the investigation will be thorough and fair to determine the real cause of the slowdown.

LTO chief Assistant Secretary Teofilo Guadiz III, on the other hand, appealed to the public again for understanding and apologized for the agency’s slow processing.

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JPV