DepEd, ACT ready hotlines as school opening nears | Inquirer News

DepEd, ACT ready hotlines as school opening nears

/ 05:20 AM August 15, 2022
A girl is helped by her family as she tries out a school uniform at a shop in Malabon City. STORY: DepEd, ACT ready hotlines as school opening nears

GETTING READY | A girl is helped by her family as she tries out a school uniform at a shop in Malabon City. (Photo by LYN RILLON / Philippine Daily Inquirer)

MANILA, Philippines — The Department of Education (DepEd) launches today the annual Oplan Balik Eskwela (OBE) as it also begins operations for its Public Assistance Command Center (PACC) at the DepEd Central Office in Pasig City, exactly one week before the opening of classes next Monday.

Progressive teachers’ group Alliance of Concerned Teachers (ACT) had already launched its “Bantay Balik-Eskwela Hotline” last week to gather reports, feedback, and updates on the Aug. 22 school opening.


Besides the PACC, command centers would also be set up at the regional and school division offices to serve as an information and complaint processing and routing mechanism.

“The intention is to have a command center so that if anyone notices any problem, concerns, or issues, they could relay it to the Department of Education and we could immediately take action,” DepEd spokesperson Michael Poa said at a recent press briefing.


The available PACC hotlines are: (02) 8636-1663, (02) 8633-1942, (02) 8638-7529, (02) 8638-7530, (02) 8638-7531, (02) 8635-9817, (02) 8634-0222 and (02) 8638-8641.

Concerns may also be coursed through mobile numbers 09194560027 and 09959218461; email [email protected]; or the official Facebook page of the DepEd.

ACT meanwhile said it would forward reports it gathers next week to the concerned DepEd offices for their response and action.

‘Smooth’ transition

Their hotline contacts are 0961-421-5053/0967-446-1266; email address [email protected]; or through the ACT Facebook page.

As explained by DepEd’s Memorandum No. 53, the OBE — which runs today until Aug. 26 — is an annual initiative aimed at engaging the government and other stakeholders in the preparation for the opening of the school year on Aug. 22.

Schools will have the option of conducting full in-person classes or under a setup blending physical sessions and distance learning until Oct. 31.

But by Nov. 2, all public and private schools in the country will switch to full in-person classes, as directed by a July 11 order by Education Secretary Sara Duterte, who is also the country’s vice president.


The only exceptions are schools identified by DepEd as having special circumstances that would justify continuing the blended learning setup.

“We’re sure, since the majority of the students were not able to go to school for two years, this will not be without challenges. But we’re here at the Command Center to ensure [a] smooth back-to-school [transition],” Poa said.

The agencies participating in the OBE include the departments of health, social welfare and development, national defense, public works and highways, transportation, the interior and local government, energy, information and communications technology, and trade and industry.

The Philippine National Police, Philippine Atmospheric, Geophysical and Astronomical Services Administration, National Disaster Risk Reduction and Management Council, Metropolitan Manila Development Authority, National Telecommunications Commission, Manila Electric Co., and Metropolitan Waterworks and Sewerage System will also take part in this endeavor.


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TAGS: Alliance of Concerned Teachers, Department of Education, in-person classes, school year 2022-23
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