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Smart network announces slow internet services

/ 02:25 PM October 26, 2018

Some subscribers of Smart, Talk N Text, and Sun Network may experience slow internet signal, the Smart Communications Inc. announced on Friday.

“Some subscribers may experience difficulties accessing our mobile internet services,” it said in an advisory.

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According to Smart Communications, their personnel are now trying to fix its internet services.

“We are currently working on normalizing affected services as soon as possible. We will give you updates as needed,” the company said.

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Other subscribers took to social media to air their complaints on the slow internet signal.

Melissa Joy Alsua said the company should give the subscribers freebies or rebates since they were not able to maximize the internet promos.

“Okay lang sana kung isa lang, pero pang-ilan na ‘to this month. Late advisory pa kayo (It’s okay if it happened just once, but this has happened many times this month. Your advisory is also late),” she said.

Another subscriber Kris Tian Delacruz also called for compensation for the interruption in internet services. He also noted that he can’t have access to the internet at all.

“We are standing in the line thinking if we would be compensated for all of these inconveniences. Hoping for a fast and reliable solution,” he said.

JM Reside, meanwhile, took a swipe at the name of the telecommunications company.

“Company name should be renamed to ‘not so smart,’” he said. /muf

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