Smart Enterprise subscribers to experience interruption Monday morning | Inquirer News
Calls and texts to remain operational except for mobile data service

Smart Enterprise subscribers to experience interruption Monday morning

/ 07:12 PM August 07, 2020

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MANILA, Philippines — Subscribers to Smart’s Enterprise plan would be experiencing mobile data interruption due to a network routing enhancement scheduled in the early morning of Monday, August 10.

According to Smart’s advisory on Friday, the service interruptions may occur from 2 a.m. to 4 a.m. of Monday.  However, the telecoms giant clarified that only mobile data would be affected while phone calls and text messaging services would still operate normally.

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Subscribers who may need further assistance can contact Smart through #888.

“There will be a network routing enhancement on August 10 (Monday) from 2AM-4AM. Intermittent mobile internet services may be experienced at this time. Voice and SMS will not be affected,” Smart said.

“Should you need assistance on SMART Enterprise Services, please contact #888 (MECQ Hours: 7AM to 6PM),” it added.  “Thank you for your patience and stay safe always.”

JPV
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