Mambajao, Camiguin launches 911 command center

MANILA, Philippines — The municipality of Mambajao, Camiguin launched on Friday its first 911 emergency response command center to boost and enhance tourism, disaster preparedness and public safety.

The local government of Mambajao, in a statement, said it partnered with NGA 911, a global provider of emergency services using real-time communication. 

“Mambajao, the provincial capital, has launched its own next-generation advanced 911 emergency response center that will provide its citizens and tourists the advantages of modern, efficient emergency services related to public safety and disaster preparedness,” the statement read. 

Mayor Yñigo Jesus Romualdo said that the technology inspired them to launch emergency services to provide “seamless” coordination between related agencies.

 “The increasing availability of new technology and digital infrastructure inspired us to harness the power of that technology to modernize our emergency services characterized by a more efficient, tech-based system that could offer quicker response times, better resource allocation, and seamless coordination between different agencies,” Romualdo said.

  “As a top tourist destination, the safety and well-being of visitors is paramount. Having an advanced emergency response center adds to Mambajao’s appeal as a safe and secure destination, thus contributing to its economic growth by boosting tourism and investor confidence,” Romualdo added. 

Meanwhile, NGA Philippines Country Head Robert Llaguno bared the features of the 911 emergency command system once it became operational.

He said that  “all 911 calls to the Mambajao DRRM Command Center will be fully recorded, with call and call transfer facilities that are seamless.”

Llaguno also shared that the search radius and location of the caller will be known immediately with “90% accuracy.”