‘Alarming’: P460B lost to scams in PH, says study

MANILA, Philippines — Filipinos lost $8.1 billion, or nearly P460 billion, in the past 12 months mostly due to text messaging scams that offered too-good-to-be-true deals, according to a report by Global Anti-Scam Alliance (Gasa).

The estimated losses are equivalent to 1.9 percent of the country’s gross domestic product. On average, each Filipino victim lost $275, or about P16,000, to scammers, noted the study, titled “The State of Scams in the Philippines 2024.”

About 39 percent of surveyed Filipinos had lost money to scammers. Only 3 percent of the victims were able to recover their losses, while 78 percent tried but failed.

READ: Exercise caution online: Protect yourself from Cyber Fraud

Click baits

The study, which Gasa conducted in partnership with antiscam service providers ScamAdviser and Whoscall, found that 67 percent of the respondents had dealt with scams at least once every month.

A rising trend was also observed, as half of the respondents said they had encountered more scams in the past 12 months.

“Scams in the Philippines have reached an alarming level,” ScamAdviser product director Aaron Chiou said.

About 85 percent of the scams were delivered via text messages, which have risen by 10 percent since last year.

Text scams usually trick unsuspecting victims into clicking suspicious website links by offering fake job opportunities and lottery winnings, among others.

The links lead to fake portals where users will be asked to input sensitive and personal information like bank account details, phone number, and address. From there, hackers can take over one’s bank and e-wallet account to siphon money out.

“Filipinos often fall for scams due to attractive offers, acting hastily, with many victims admitting uncertainty about the legitimacy of the offers but choosing to risk it anyway,” the study noted.

Still, around 41 percent of the respondents said they double-checked the legitimacy of the links to avoid falling victim, especially if the offer was too good to be true.

Chiou noted that scammers were also attacking via messaging platforms like WhatsApp and Messenger.

The study also reported that 76 percent of the scams had been “completed” within 24 hours of first contact with the victim.

About 67 percent of the victims also realized on their own that they had been duped, while the rest needed to be told by a representative from a bank, telco or government agency to confirm the scam.

Gasa is a nonprofit that seeks to raise awareness about online scams.

Its study covered 1,000 Filipino respondents, the majority of them aged 18 to 24.

After Pogo ban

The surge in text scams was previously linked to Philippine offshore gaming operators (Pogos), which President Marcos ordered banned in July.

“It is reasonable to think that some Pogo scam operations might be behind domestic scam operations,” Infrawatch PH convener Terry Ridon told the Inquirer.

Senators Risa Hontiveros and Sherwin Gatchalian earlier noted that text scam messages started to dwindle after Pogos were given orders to wrap up operations, bolstering suspicions they were behind such illegal activities and other crimes.

“While there might have been a marked decline in text and online scam operations in the last few months, it has not completely stopped. It is more accurate to describe it as more of a pause, as spoofing and scamming operations continue despite the SIM (subscriber identity module) card registration law and the Pogo crackdown,” Ridon added.

The government has implemented SIM card registration in a bid to curb text scams by removing the anonymity of mobile users.

AI threat

Chiou, meanwhile, warned against the emerging threat posed by the use of artificial intelligence (AI) for cybercrime via text messages, photos, videos, and voice recordings.

According to a related study by advisory firm Forrester Consulting, 51 percent of the respondents in Asia Pacific agreed that AI could make phishing attacks more sophisticated.

PLDT chief information security officer Angel Redoble earlier said “AI-crafted emails contain more polished, personalized messages that imitate the writing style of humans.”

Chiou cited the need for companies to invest in advanced scam detection technologies and for telcos and banks to come up with more simplified scam reporting mechanisms to stay ahead of cybercriminals.