Tired of text scams? Here’s what to do | Inquirer News

Tired of text scams? Here’s what to do

/ 05:47 PM September 18, 2022

MANILA, Philippines — Many Filipino phone users have complained about receiving text scams that contain fake job offers, sham lucky winners, and other money-making schemes — sometimes even with the user’s name on them.

Despite the prevalence of these text scams, the National Telecommunications Commission (NTC) said they only received about 800 complaints this year.

ADVERTISEMENT

READ: NTC: Just 800 text scam complaints received in 2022

In a bid to address the apparent underreporting of text scams, the National Telecommunications Commission (NTC) has urged the public to report them by doing the following steps:

FEATURED STORIES

Identify: A text scam message usually comes from an unknown mobile number that contains, among others, a job offer and/or promises of cash, pabuya, and discounts which may contain a clickable web link.

Ignore: Suspected scam messages should be ignored. Do not reply to the message and click the web link, if any.

Report: Take a screenshot of the text scam message with the mobile number of the sender and report it to the NTC through the following steps:

  • Complaints may be submitted through e-mail at [email protected] The report should contain the user’s complete name, address, email, and contact number; the cell phone number of the scam texter; a screenshot of the text scam message with the sender’s mobile number; and a photo of any of the user’s government-issued IDs.
  • Upload at the NTC’s website by doing the following: a. Click on the text scam complaints button found on the main page; b. Fill out the details in the Text Scam Complaints Form; and c. Click the SUBMIT button.

NTC may also be contacted for any additional queries or clarifications through the following Consumer Hotline numbers: +632 8920 4464, +632 8926 7722 and +632 8921 3251.

Calls made to the NTC Consumer Hotline numbers will be entertained from 8:00 AM to 5:00 PM, Monday to Friday.

NTC also assures that the complainant’s personal data will be kept strictly confidential in accordance with the Data Privacy Act.

Block and delete: Once reported to the NTC, block the number and delete the text scam message at once.

Read Next
Don't miss out on the latest news and information.

Subscribe to INQUIRER PLUS to get access to The Philippine Daily Inquirer & other 70+ titles, share up to 5 gadgets, listen to the news, download as early as 4am & share articles on social media. Call 896 6000.

TAGS: NTC, text scam
For feedback, complaints, or inquiries, contact us.

Subscribe to our daily newsletter



© Copyright 1997-2022 INQUIRER.net | All Rights Reserved

We use cookies to ensure you get the best experience on our website. By continuing, you are agreeing to our use of cookies. To find out more, please click this link.