outbrain
Close  
Calls and texts to remain operational except for mobile data service

Smart Enterprise subscribers to experience interruption Monday morning

/ 07:12 PM August 07, 2020

online phone internet news online

MANILA, Philippines — Subscribers to Smart’s Enterprise plan would be experiencing mobile data interruption due to a network routing enhancement scheduled in the early morning of Monday, August 10.

ADVERTISEMENT

According to Smart’s advisory on Friday, the service interruptions may occur from 2 a.m. to 4 a.m. of Monday.  However, the telecoms giant clarified that only mobile data would be affected while phone calls and text messaging services would still operate normally.

Subscribers who may need further assistance can contact Smart through #888.

FEATURED STORIES

“There will be a network routing enhancement on August 10 (Monday) from 2AM-4AM. Intermittent mobile internet services may be experienced at this time. Voice and SMS will not be affected,” Smart said.

“Should you need assistance on SMART Enterprise Services, please contact #888 (MECQ Hours: 7AM to 6PM),” it added.  “Thank you for your patience and stay safe always.”

JPV
Read Next
EDITORS' PICK
MOST READ
Don't miss out on the latest news and information.
View comments

Subscribe to INQUIRER PLUS to get access to The Philippine Daily Inquirer & other 70+ titles, share up to 5 gadgets, listen to the news, download as early as 4am & share articles on social media. Call 896 6000.

TAGS: Philippine news updates, Service interruption, Smart, Smart Enterprise, Smart service, Telecommunications
For feedback, complaints, or inquiries, contact us.


© Copyright 1997-2020 INQUIRER.net | All Rights Reserved

We use cookies to ensure you get the best experience on our website. By continuing, you are agreeing to our use of cookies. To find out more, please click this link.