MANILA, Philippines — Various users around the world have reported being unable to access messaging application Viber and other applications like Spotify in their Apple iOS devices on Friday evening (Manila time).
Viber acknowledged the error in a tweet around 8:00 p.m., saying that thousands of apps worldwide in iOS and iPhones are down due to a technical problem.
The company advised users not to uninstall and reinstall the applications because it would not solve the problem, though they assured that teams are fixing the issue.
“Thousands of apps in the world including Viber are down on iOS / iPhone, due to a technical problem that will be fixed anytime soon. Do not uninstall and reinstall Viber it won’t fix the problem,” Viber said.
“Viber will be back anytime soon. Thanks for your patience,” they added.
Thousands of apps in the world including @Viber are down on iOS / iPhone, due to a technical problem that will be fixed anytime soon.
‼️Do not uninstall and reinstall Viber it won’t fix the problem.‼️
Viber will be back anytime soon.
Thanks for your patience.
— Viber (@Viber) July 10, 2020
According to iOS users, Viber and other applications are clickable but would not proceed to start, and thereafter, reverts to the user’s home screen. [ac]