DILG: Calls to emergency hotline 911 now free for select telcos

Prank callers warned: Punishment awaits
By: - Reporter / @CMarquezINQ
/ 01:23 PM August 08, 2019

MANILA, Philippines — Calls to emergency hotline 911 is now free of charge for PLDT, Smart, Talk N’ Text, and Sun subscribers, the Department of the Interior and Local Government (DILG) said Thursday.

“Libre na po ang pagtawag sa Hotline 911 sa PLDT at tatlong mobile networks pero hindi ibig sabihin ay gagamitin natin ito para sa panloloko,” Interior Secretary Eduardo Año said in a statement.


Año said mobile network companies complied with President Rodrigo Duterte’s Executive Order No. 56, which established 911 as the nationwide emergency hotline.

READ: 911 is now PH emergency hotline number


The Interior Secretary likewise said the department will not hesitate to punish prank and fraudulent callers of emergency hotline 911.

“Pasensyahan po tayo, kapag kayo po ay aming nahuli, kayo po ay mapaparusahan. May mga kababayan po tayong nangangailangan ng tulong na maaaring hindi kaagad ma-respondehan dahil sa mga prank calls na ito,” Año said.

Under Presidential Decree 1727, those found guilty of making prank calls may face imprisonment of not more than five years or fine of up to P40,000.

Año also appealed to other mobile network companies to ensure that calls made to emergency hotline 911 will be free of charge and other fees.

For now, Globe Telecom Inc. said they are currently “completing the technical validation” to make 911 calls free from all fees.

Data from DILG Emergency 911 National Office showed they receive almost 3,500 emergency calls per month and almost 100 emergency calls per day. /kga

Read Next
Don't miss out on the latest news and information.
View comments

Subscribe to INQUIRER PLUS to get access to The Philippine Daily Inquirer & other 70+ titles, share up to 5 gadgets, listen to the news, download as early as 4am & share articles on social media. Call 896 6000.

TAGS: Department of the Interior and Local Government, DILG, emergency hotline, Local news, Nation, national news, news, Philippine news updates
For feedback, complaints, or inquiries, contact us.

© Copyright 1997-2020 INQUIRER.net | All Rights Reserved

We use cookies to ensure you get the best experience on our website. By continuing, you are agreeing to our use of cookies. To find out more, please click this link.