MANILA, Philippines--US-based Cybernet-Slash Support has opened its first contact center in the country, industry monitor Callcentres.net said.

The company, which provides information technology support, has begun operations in its 291-seat facility located in Taguig City.

Fifty technical support employees have started work at the facility. This number is expected to double in the next two months.

Cybernet’s initial investment in the facility is around $2 million, according to Raghu Rahman, company vice-president and head of consumer services.

"The cost of doing business in the Philippines is five to 10 percent more expensive than in India, but its advantages are its talent pool, which requires less training time," Rahman said.