Grab Philippines wants to know why the Philippine Competition Commission (PCC) concluded that the services of the ride-hailing platform declined after acquiring Uber.
“We are presently engaging with the PCC to understand what it believes are the bases for its conclusions and to ensure that the PCC also has the benefit of our regulatory and market analysis, which would show that the Transaction has no anti-competitive effect,” Grab said in a statement.
“Grab Philippines is also preparing its Comment on the Statement of Concerns to further clarify matters with the PCC. We hope that the PCC will fairly assess our arguments and sit down with us to discuss how to address any issues that the PCC may identify moving forward,” it added.
On Monday, the PCC claimed that Grab raised fares and had poorer quality of service after the company acquired its main competitor in the country, Uber.
READ: PCC cites Grab price hikes, ‘decreased’ service quality after Uber acquisition
Grab said it had already addressed the issue of poor customer service as it launched its 100-day improvement plan early this May.
READ: In next 100 days: Grab vows to train drivers, improve ride experience
“Rest assured, we understand the need to promote robust competition and consumer welfare and remain committed to engage with the PCC, the LTFRB (Land Transportation Franchising and Regulatory Board) and other government agencies to ensure a competitive TNC (Transport Network Companies) industry,” Grab said. /vvp