Over 3,000 importers in danger of losing Customs accreditation

Bureau of Customs. INQUIRER FILE PHOTO

MANILA — For failing to update their contact information with the Bureau of Customs, more than 3,000 importers are in danger of losing their accreditation by middle of February.

The BOC has warned importers to update their contact information with their agency, lest their accreditation is suspended.

“This is one of the ways to better serve the importers, so they should also do their duty by informing us of any changes in their phone numbers or email addresses,” said Customs Commissioner Nicanor Faeldon.

In a statement, Faeldon reminded the importers to inform the agency of their updated contact details to ensure a more effective communication between importers and the BOC.

On Monday, the BOC published on its website and Facebook page a list of more than 3,000 importers with outdated or incorrect phone numbers or email addresses in the BOC’s records.

The agency checked the contact details and found out that phone calls made to 1,206 importers revealed incorrect or non-working numbers, while emails to 2,365 importers bounced back.

Under Customs Memorandum Order No. 11-2014, the importer’s failure to update their contact details with the BOC’s Account Management Office within 30 days of the list’s posting will result in the suspension of the importer’s accreditation.  In this case, since the list was published on the BOC website on Jan. 16, importers who fail to update their information with the BOC may lose their accreditation around the middle of February.

The more than 3,000 importers in the BOC’s list should submit the following requirements to the BOC-AMO:

*  Letter request to the BOC-AMO for the amendment of their client profile registration system data on email addresses or phone numbers; and,
*  Print-out of the importer’s CPRS profile as amended.

Importers may call the BOC-AMO through its hotline numbers 09212304519 or 09150525442.  SFM/rga