Angkas rolls out brand new app to improve rider, user experience

Homegrown motorcycle taxi app Angkas kicked off the year with a phase-in of its enhanced app in various areas of operation in Cagayan De Oro, Metro Cebu, and soon in Metro Manila.

With the aim of elevating the app experience and addressing issues for both bikers and users, the new app was implemented with a 100 percent roll-out this January in CDO, followed by Cebu City.

Met with success and satisfaction in both CDO and Cebu City, the app is scheduled to be released in Metro Manila.

Angkas CEO George Royeca first introduced the app to the Angkas community during a general assembly in December 2023 attended by over 300 Angkas chapter presidents.

During the gathering, Royeca promised increased efficiency and income opportunities for partners through the enhancement. “The upcoming app signifies our evolution as a Filipino company. We’ve grown significantly, and our aim is to achieve world-class status—a challenging endeavor,” Royeca stated.

The upgraded Angkas app offers riders the auto-accept feature to allow for a quicker and more seamless booking experience, an improved tracking mechanism, a better cashless option via the Angkas wallet, and destination matching, all designed to seamlessly boost Angkas’ utility for the riders.

For Angkas passengers, the app now provides an improved and friendlier user interface, an Angkas padala feature, a GCash payment mode, and a saved places interface to enhance the overall user experience.

READ: Angkas partners with MMDA academy to enhance rider training, safety

Angkas Cebu City Manager Dennis Arañes said users and riders of Angkas welcomed the app and have expressed their satisfaction. “A lot of the Angkas bikers keep thanking me that earning from Angkas is much easier daw with the new app. Even my friends who also go on Angkas said that mas seamless daw ‘yung experience the past few days. It’s amazing,” said Arañes.

CDO Angkas City Manager Jerome Angcolo also reported good reception from passengers and Angkas drivers in the city since the rollout.

Both Royeca and Angkas fulfilled their commitment to deliver an enhanced Angkas app experience that features a more seamless platform that prioritizes both the welfare of their valued biker community and the excellent customer experience of their loyal passengers.