DSWD: Enhanced services soon via digital transformation
MANILA, Philippines — Department of Social Welfare and Development Secretary Rex Gatchalian vowed to digitally transform the department in order to simplify its processes and improve delivery of services to the public.
“The digital transformation initiative will soon yield positive results. The DSWD is streamlining its processes, reducing red tape and improving its services’ delivery to beneficiaries,” Gatchalian said in a statement.
The department added that is overhauling its information and communication technology (ICT) infrastructure, processes and workforce to improve its services.
Gatchalian also said that the agency will adopt the best practices from leading technology companies.
“We are determined to change the perception on government agencies when it comes to technology. We want to attract bright ICT talents and technology leaders to join us in our mission to make a difference in the lives of our beneficiaries,” Gatchalian said.
The DSWD had recently called for ICT experts to join a digital transformation team to enhance the agency’s digital infrastructure.
“We invite bright software developers and technology professionals to join us in our journey towards a better and more digital government agency,” Gatchalian said.