MANILA, Philippines — A number of netizens expresses their frustration over technical setbacks thatn
hounded them on the first day of the SIM card registration period.
On Tuesday, Smart Communications Inc. announced that some users might encounter difficulties in accessing their registration link due to high volume of registrants.
LOOK: Smart Communications Inc. announced that subscribers may have difficulty accessing its SIM registration website due to a high volume of registrants. Smart users are asked to try again later. | @JMangaluzINQ pic.twitter.com/i1hcvd9kPv
— Inquirer (@inquirerdotnet) December 27, 2022
A social media user aired his concern over a possible breach of users’ data.
“Telecommunication companies couldn’t even regulate the pandemonium of spam messages; what more with our information?,” the netizen asked.
A Twitter user, meantime, posted a screenshot of his attempt to register, with a notification saying he had exceeded the allowed number of attempts, despite only trying for the first time.
A netizen also posted a photo of their laptop showing a “502 Bad Gateway” displayed on their screen when they tried to register.
Others also used social media to alert telecommunications companies of their difficulties.
“Super hard to access the website @SMARTCares @LiveSmart #SimRegistration,” said one social media user, who also tagged the telecommunications firm.
The Department of Information and Communications Technology (DICT), however, said it had already anticipated the glitches.
“The first two weeks will be a test registration, which means that registrations are valid, but there could be some difficulties and minor errors as the PTEs (public telecommunication entities) fine-tune the implementation process,” said DICT undersecretary Anna Mae Lamentillo.
SIM users may register their numbers within the next 6 months beginning Tuesday, December 27.
Unregistered SIM cards after the said period will be deactivated.
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