Manila Water conducted a series of talks and dialogues with its customers and stakeholders within its service areas to update them on the company’s completed and planned projects and programs as it marks 25 years of steadfast commitment in delivering high-quality services to its customers.
MANILA, Philippines — East Zone concessionaire Manila Water held a series of talks and dialogues with its customers and stakeholders within its service areas to update them on the company’s completed and planned projects and program as it marks 25 years of steadfast commitment to delivering high-quality services to its customers.
Manila Water said the dialogues and conversations with customers and local government units are important platforms for engagement to keep them informed and solicit their input on Manila Water’s service improvement plans that encapsulate four pillars: water security, service accessibility, and service continuity and environmental sustainability.
Manila Water Corporate Communication Affairs Group Head Jeric Sevilla explained that it is important for Manila Water to inform its stakeholders of the company’s completed, ongoing, and planned projects to provide them with greater access to safe, clean, reliable, and potable water as well as sewerage and sanitation services.
More than a hundred community leaders, residents, homeowners, and officials of local government units were present during the series of virtual fora and dialogues conducted in Makati, Taguig, Pateros, Marikina, Antipolo, San Juan, Pasig, Mandaluyong, Manila and Quezon City, and the province of Rizal, respectively.
Sevilla added that Manila Water believes that regular and consistent dialogues and sessions with the stakeholders are important in getting customers’ feedback that will redound to more improved service delivery to customers.