CEBU CITY—More than a hundred drivers sought the help of the city government after Grab Philippines reportedly banned them from food delivery services for alleged “fraudulent activities.”
City Councilor Prisca Nina Mabatid said more than 100 Grab drivers sought her help after Grab removed or banned them.
“I am not accusing Grab of anything. I just want to know the truth. The drivers want an explanation why?” Mabatid said in a message via Facebook.
On July 1, Grab reportedly had a promo from a “Tapsilogan” eatery, where a pancit canton worth P21 would only cost P2 when availed of a Grab promo.
The promo got overwhelming orders for four consecutive days. On July 5, hundreds of drivers were banned from the delivery service.
Drivers said they were accused of “fake bookings” and other “fraudulent activities” as reasons for their removal from the service.
There was no specific explanation from the management, said the drivers.
“We just complied with the booking, and we got banned. We were told that the reason was we abused the promo for the Silogan,” said Grab driver Antonio Nipa Jr.in a Facebook video.
Jake Ellos, another suspended Grab driver, said he hoped the Grab management would reconsider its decision.
“It is difficult to lose my job and I don’t even know why. I just did what I do and delivered food,” he said.
Councilor Mabatid said she would closely monitor the situation of the drivers and help them in any way.
She also hoped that the Grab management answer the concerns of the drivers.