PSA website crashes due to surge in nat’l ID applicants | Inquirer News
Close  
ONLINE REGISTRATION PORTAL OVERWHELMED

PSA website crashes due to surge in nat’l ID applicants

By: - Reporter / @bendeveraINQ
/ 05:42 AM May 01, 2021

A surge in applicants overwhelmed the dedicated portal during the first day of online registration for the national ID.

“We apologize for any inconvenience caused by the downtime of the pilot launch of the PhilSys (Philippine Identification System) online Step 1 registration website earlier today,” the Philippine Statistics Authority (PSA) said in a statement on Friday, referring to the portal register.philsys.gov.ph.

ADVERTISEMENT

“We received more than 40,000 registration requests during the first minutes of the pilot launch. This caused delays in the sending of the one-time passwords necessary to proceed with the registration,” the PSA said.

Technical challenge

“We are urgently looking into the issue and updating the website to resolve this technical challenge,” the PSA said, adding that it will announce on its official Facebook page when the website will function again.

FEATURED STORIES

The first of three steps to obtain a national ID involved collection of demographic data such as full name, sex, date and place of birth, blood type, permanent and present address, as well as citizenship.

This first registration step was conducted house-to-house starting October last year in 32 pilot provinces.

The government prioritized heads of poor families for PhilSys so their national IDs will later on serve as valid proof of their identities whenever there’s a need to distribute social assistance during national emergencies such as the prevailing COVID-19 pandemic.

Since early this year, the PSA has expanded Step 1 to Metro Manila and other provinces.

Read Next
Don't miss out on the latest news and information.

Subscribe to INQUIRER PLUS to get access to The Philippine Daily Inquirer & other 70+ titles, share up to 5 gadgets, listen to the news, download as early as 4am & share articles on social media. Call 896 6000.

TAGS: application, National ID, PhilSys, PSA
For feedback, complaints, or inquiries, contact us.


© Copyright 1997-2021 INQUIRER.net | All Rights Reserved

We use cookies to ensure you get the best experience on our website. By continuing, you are agreeing to our use of cookies. To find out more, please click this link.