Valenzuela warns NLEx: Fix RFID woes until Feb. 26 or face suspension
MANILA, Philippines — Valenzuela government on Tuesday warned that it will again suspend the business permit of North Luzon Expressway (NLEx) if the toll firm fails to solve the complaints on its cashless tollway system until Feb. 26.
“Mayor @rex_gatchalian calls for a TWG meeting with NLEX execs today to raise the RFID [radio frequency identification] complaints the City Mayor has received the past week. Mayor REX warned NLEX that if there will be complaints after February 26, their business permit might be suspended again,” read the tweet.
Mayor @rex_gatchalian calls for a TWG meeting with NLEX execs today to raise the RFID complaints the City Mayor has received the past week. Mayor REX warned NLEX that if there will be complaints after February 26, their business permit might be suspended again. pic.twitter.com/n2if4wj6mR
— valenzuelacity (@valenzuelacity) February 23, 2021
Meanwhile, City Mayor Rex Gatchalian explained that they received the same type of complaints on the cashless payment at toll plazas.
“Same type of complaints. We agreed to give them time to debug their system upgrade. Our cut-off is Feb 26. After which no more of these types of concerns,” Gatchalian said in a text message to INQUIRER.net.
In December, the city government suspended the operations of NLEx in the city. Gatchalian complained of traffic buildup in the city due to the faulty RFID system.
Specifically, some RFID users complained of defective RFID stickers and other technical glitches at the toll plazas.
In the same month, the city government lifted the suspension, which required motorists to pay toll fees again.
