MANILA, Philippines — The government’s 8888 Citizens Complaint Center (CCC) now accepts complaints through text messages, Malacañang announced Wednesday.
According to presidential spokesperson Harry Roque, the new channel, which had its soft launch last Nov. 3, will give a boost to the Duterte administration’s good governance drive.
“Citizens can now simply text 8888 from both Globe and Smart and their affiliate telcos and raise their concerns, complaints, and grievances on graft and corrupt practices by government officials and employees and slow and inefficient delivery of government services and requests for government assistance — free of charge,” Roque said in a statement.
“Those who are corrupt, lazy, incompetent in the government, be forewarned. You are now one text away,” he added.
The 8888 CCC receives complaints and grievances from the public and endorses these to relevant government departments or agencies for immediate action.
It was introduced in 2016 to allow the public to report poor government front-line service delivery and corrupt practices in all government agencies.
KGA
RELATED STORY
8888 hotline exceeded target calls received by 269% but abandoned over 792K callers