President Rodrigo Roa Duterte delivers his 5th State of the Nation Address at the Batasang Pambansa Complex. Screengrab from PCOO video
MANILA, Philippines — President Rodrigo Duterte urged government agencies to digitize and adopt paperless transactions to avoid queueing amid the COVID-19 pandemic.
“I reiterate my call for all government instrumentalities to implement systems that will make queueing a thing of the past,” Duterte said in his fifth State of the Nation Address (Sona) on Monday.
“Panahon na para mawala ang pila,” he added.
(It is time that queuing disappears.)
He then tasked the Department of Budget and Management, Anti-Red Tape Authority, and all government agencies to make all possible government services available online.
“We need to adjust and adapt to a paperless type of business and work performance. We need e-governance,” Duterte said.