Grab Philippines fined P16 M for violating pricing commitments, ride cancellations

MANILA, Philippines — The Philippine Competition Commission (PCC) has imposed a P16.15-million fine on Grab Philippines for overpricing and cancellation of users’ rides.

“For the fourth leg of the initial undertaking, PCC imposes a fine of P14.15 million for Grab’s extraordinary deviation on its pricing commitment, and P2 million for exceeding driver cancellations at 7.76% instead of the committed 5%,” PCC said Wednesday in a statement.

PCC said passengers who availed of Grab’s service between May 11 and August 10 this year shall expect a rebate within 60 days via GrabPay credits.

“PCC underscores that the disgorged amount shall be paid by Grab and shall not be passed on to its drivers or riders,” the antitrust body added.

INQUIRER.net has yet to receive Grab Philippines’ statement on the matter as of posting time.

Last month, PCC also fined Grab P23 million, including a P5 million refund to customers, also for breaching its pricing commitments.

Antitrust body fines Grab P23M, orders P5-M refund to riders

Grab earlier said it will comply and settle the P5 million refund to customers.

The ride-hailing company also said passengers who booked a ride between February to May 2019 may expect a refund ranging from less than P1 to over P100.

https://newsinfo.inquirer.net/1193305/grab-passengers-to-receive-below-p1-to-over-p100-refund-after-pcc-order

GSG