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SC launches judiciary help desk

/ 10:45 AM December 09, 2019

MANILA, Philippines—The Supreme Court (SC)  officially launched on Monday its Judiciary Public Assistance Section (JPAS).

The JPAS, also known as the Judiciary Help Desk, is the brainchild of Chief Justice Diosdado Peralta.

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The JPAS will serve as the “official line of communication between the Judiciary, its stakeholders and the general public,” Peralta said.

The JPAS will be under the direct control and supervision of the Office of the Chief Justice.

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The help desk will provide assistance and information, as well as address queries, from various Judiciary stakeholders and the public and to receive communications and inquiries from various stakeholders and the public.

The JPAS will be composed of three units ─ the Helpdesk Unit, the Hotline Unit, and the Email Messaging Unit.

Queries and complaints may be coursed through JPAS hotline numbers (02) 8 526-6185, (02) 8 552-9644 and (02) 8 552-9646 and e-mail address [email protected]

Peralta said the JPAS will act on all queries and complaints within 15 days.

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TAGS: Diosdado Peralta, help desk, JPAS, Supreme Court
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