Customers slam Manila Water for sudden service interruption

Parts of Metro Manila face the prospect of being with little or no water supply as the water level declines at La Mesa Dam. (File photo by JAM STA. ROSA / Philippine Daily Inquirer)

MANILA, Philippines — Customers vented their ire online at Manila Water for the inconvenience it caused for its unexpected service interruption.

In an advisory posted on its Twitter account on Friday, the water company said the “reservoirs were not completely” refilled from Thursday until Friday morning, resulting in an “unexpected water service interruption” in several barangays in Quezon City, Mandaluyong, San Juan, and Pasig.

A Facebook user commented called the service interruption as “economic sabotage.”

Another Facebook user took issue with the short supply of water despite the high cost of bills.

The Manila Water advisory was issued too late for consumers to prepare, a netizen noted.

Meanwhile, a Twitter user also replied to the water company’s official Twitter account, saying Manila Water should use other means of communication in disseminating information about the advisory.

“One thing though — not everyone relies on social media to acquire such information. Many would appreciate if other channels will still be used to spread information,” the netizen wrote.

One thing though—not everyone relies on social media to acquire such information. Many would appreciate if other channels will still be used to spread information. 🙏🏻

— Katyusha (@KateSkywatcher) March 8, 2019