‘Service unavailable’: DFA passport appointment system crashes 

/ 11:17 PM June 14, 2018

“The service is unavailable.”


Passport applicants were greeted Thursday night with an error when they logged on to the appointment system of the Department of Foreign Affairs (DFA.)

On Thursday morning, Foreign Secretary Alan Peter Cayetano proudly announced that the DFA Consular Affairs will open 50,000 passport appointment slots at  noon and another 50,000 at night.

READ: 100,000 passport appointment slots opened on June 14 – DFA

But the DFA’s passport appointment system could not be accessed as of 10 p.m.

The DFA also formally launched on Thursday its ePayment system, an upgrade to the appointment system that requires applicants to pay at authorized payment centers.


Applicants took to social media to express their disappointment on the unavailability of the service:

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TAGS: 000 passport appointment slot, 100, Department of Foreig, Passport appointment, technical error
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