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Cops probe fired workers of QC call center firm in bomb hoax case

quezon city map

Police authorities are investigating the possible involvement of laid off personnel in the bomb scare that shut down for several minutes a call center company in Quezon City before dawn Thursday.

Posted: September 12th, 2013 in Latest News Stories,Metro | Read More »

News Briefs

CEBU City Mayor Michael Rama is asking the League of Cities of the Philippines to review the conduct of the group’s elections last Friday.

Posted: July 21st, 2013 in CDN - News,Cebu Daily News | Read More »

DOH bats for ‘SEX’ in call centers


Call center workers in Metro Manila should have more “SEX.” But it’s SEX that stands for “stress-free, eating right and exercise,” according to government officials who apparently know a catchy acronym when they see one.

Posted: May 24th, 2013 in Headlines,Metro | Read More »

Cebu police monitoring call centers for online fraud

MORE outbound call center companies will be placed under surveillance in the wake of last week’s raid of a company engaged in Internet fraud in barangay Luz, Cebu City.

Posted: May 21st, 2013 in CDN - News,Cebu Daily News | Read More »

Displaced call center employees get paid

It will be a good Christmas for 350 former call center agents of Direct Access Co. They received their checks yesterday from the new owner of the company. The defunct Direct Access Co., was bought for P35 million by an Arab-American investor, who assumed the payment of salaries and benefits of over 600 displaced workers. [...]

Posted: December 13th, 2012 in CDN - News,Cebu Daily News | Read More »

90-year-old Binondo building to be turned into call center

Binondo district in Manila’s Chinatown. Complaints about costly parking fees have prompted Mayor Alfredo Lim to sign a memorandum imposing lower parking rates, a few weeks after a meter system was launched in the district. PHOTO BY RICK ALBERTO

A 90-year-old building in Binondo, Manila, is set to house call center locators with the prospect of starting the ball rolling for the revival of the historic Escolta commercial district.

Posted: November 26th, 2012 in Latest News Stories,Metro | Read More »

Floods show ‘sad truth’ about BPOs

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As one online litany put it, last week’s massive monsoon floods exposed a “sad truth” about an otherwise booming industry. Call center agents and other employees in the business process outsourcing (BPO) sector could not hide their dismay over the decision of some companies to keep it “business as usual” despite the calamity.

Posted: August 11th, 2012 in Headlines,Metro | Read More »

Labor group slams Baldoz over advice to nurses

Labor Secretary Rosalinda Baldoz. INQUIRER FILE PHOTO

A militant labor group on Sunday slammed Labor Secretary Rosalinda Baldoz for advising jobless nurses to apply at call centers or other components of the country’s business process outsourcing (BPO) sector.

Posted: March 5th, 2012 in Latest News Stories,Nation | Read More »

Go into BPO, Baldoz advises jobless nurses

Labor Secretary Rosalinda Baldoz. INQUIRER FILE PHOTO

Labor Secretary Rosalinda Baldoz is advising some 100,000 unemployed Filipino nurses in the country to try their luck in the booming business process outsourcing (BPO) industry or call centers which she said had “nontraditional” health-related aspects.

Posted: March 4th, 2012 in Latest News Stories,Nation,Photos & Videos | Read More »

In Colombia, call centers replace coffee culture


In Manizales, in the heart of Colombia’s prime coffee production zone, officials have found the solution to volatile commodity prices and raging unemployment: call centers.

Posted: October 16th, 2011 in Latest News Stories,World | Read More »

  1. Napoles spills beans on Enrile, Estrada, Revilla – De Lima
  2. Opinions split on Napoles turning state witness
  3. Delfin Lee: Blame Pag-Ibig, not me
  4. Plunder complaint filed vs PNP chief, firearms office head over license delivery deal
  5. Cedric Lee’s cohort flies out of PH despite look-out order – De Lima
  6. San Juan cops fail to arrest Cedric Lee
  7. More ‘Yolanda’ bodies found
  8. Gigi Reyes pins blame on aide
  9. Lawyer: Napoles ‘will tell all’
  10. Boy ‘sexually assaulted’ at Indonesia international school
  1. Napoles spills beans on Enrile, Estrada, Revilla – De Lima
  2. Gigi Reyes pins blame on aide
  3. Estrada: Gigi Reyes won’t testify vs JPE
  4. Bernice Lee arrested by NBI team
  5. Enrile chief aide back in PH ‘to face charges’
  6. ‘No real progress in PH if dynasties not dismantled’
  7. Suspect in Vhong Navarro’s mauling wants to turn state witness – De Lima
  8. Reckless driver endangered lives of Aquino, entourage–report
  9. More legal woes for Cedric Lee
  10. Henares on Pacquiao bashing: I did not start this
  1. KL confirms Malaysian Airlines Flight MH370 ended in Indian Ocean
  2. MRT passengers pass the hat for 6-year-old Ashley
  3. Rookie, lady cops lauded for quick response to MOA heist
  4. Malaysia averts another air tragedy; pilot lands troubled plane safely
  5. Revilla says he was joking; Lacson stands by his story
  6. Revilla ‘consulted’ Lacson on how he evaded arrest
  7. Cudia, dismissed for lying, got 99% in conduct
  8. Kim Henares needs a reprimand, says Cayetano
  9. Hammer-wielding robbers cause chaos at Philippines’ Mall of Asia
  10. Napoles spills beans on Enrile, Estrada, Revilla – De Lima


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  • What Went Before: Malacañang allies alleged involvement in pork scam
  • Timeline: Napoles tell-all
  • 12 senators on Napoles ‘pork’ list, says Lacson
  • Napoles surgery in Makati hospital successful
  • Sports

  • Mixers trim Aces; Painters repulse Bolts
  • Donaire junks Garcia as coach, taps father
  • ’Bye Ginebra: No heavy heart this time
  • UAAP board tackles new rules
  • Baguio climb to decide Le Tour de Filipinas
  • Lifestyle

  • The best flavors of summer in one bite, and more
  • Homemade yogurt, bread blended with pizza, even ramen
  • Visiting chefs from Denmark get creative with ‘ube,’ ‘ buko,’ ‘calamansi,’ mangoes
  • Salted baked potatoes
  • A first in a mall: Authentic Greek yogurt–made fresh in front of diners
  • Entertainment

  • Return of ‘Ibong Adarna’
  • Practical Phytos plans his future
  • In love … with acting
  • From prison to the peak of success
  • ‘Asedillo’ location thrives
  • Business

  • Cost-recovery provisions for affected gencos urged
  • This time, BIR goes after florists
  • Philippine Airlines to stop shipment of shark fins
  • PH banks not ready for Asean integration
  • Stocks down on profit-taking
  • Technology

  • ‘Unlimited’ Internet promos not really limitless; lawmakers call for probe
  • Viber releases new design for iPhone, comes to Blackberry 10 for the first time
  • Engineers create a world of difference
  • Bam Aquino becomes Master Splinter’s son after Wiki hack
  • Mark Caguioa lambasts Ginebra teammates on Twitter
  • Opinion

  • Editorial cartoon, April 24, 2014
  • Talking to Janet
  • Respite
  • Bucket list
  • JPII in 1981: walking a tightrope
  • Global Nation

  • PH seeks ‘clearer assurance’ from US
  • China and rivals sign naval pact to ease maritime tensions
  • What Went Before: Manila bus hostage crisis
  • Obama arrives in Tokyo, first stop of 4-nation tour
  • Believe it or not: Filipinos love US more than Yanks
  • Marketplace