Cebu police monitoring call centers for online fraud
MORE outbound call center companies will be placed under surveillance in the wake of last week’s raid of a company engaged in Internet fraud in barangay Luz, Cebu City.
MORE outbound call center companies will be placed under surveillance in the wake of last week’s raid of a company engaged in Internet fraud in barangay Luz, Cebu City.
It will be a good Christmas for 350 former call center agents of Direct Access Co. They received their checks yesterday from the new owner of the company. The defunct Direct Access Co., was bought for P35 million by an Arab-American investor, who assumed the payment of salaries and benefits of over 600 displaced workers. [...]

A 90-year-old building in Binondo, Manila, is set to house call center locators with the prospect of starting the ball rolling for the revival of the historic Escolta commercial district.
As one online litany put it, last week’s massive monsoon floods exposed a “sad truth” about an otherwise booming industry. Call center agents and other employees in the business process outsourcing (BPO) sector could not hide their dismay over the decision of some companies to keep it “business as usual” despite the calamity.

A militant labor group on Sunday slammed Labor Secretary Rosalinda Baldoz for advising jobless nurses to apply at call centers or other components of the country’s business process outsourcing (BPO) sector.

Labor Secretary Rosalinda Baldoz is advising some 100,000 unemployed Filipino nurses in the country to try their luck in the booming business process outsourcing (BPO) industry or call centers which she said had “nontraditional” health-related aspects.
In Manizales, in the heart of Colombia’s prime coffee production zone, officials have found the solution to volatile commodity prices and raging unemployment: call centers.