PNP chief to personally attend to complaints


The Philippine National Police’s new chief, Nick Bartolome, will accept complaints from ordinary citizens against abusive policemen if the cops’ superiors don’t discipline them.

Bartolome made the announcement when I interviewed him on my program TNT (Target ni Tulfo) at Radyo Inquirer-DZIQ on Monday.

Bartolome said he would entertain complaints against corrupt and abusive cops when aggrieved citizens are ignored by police authorities.

I brought up the topic of abusive cops because my program, “Isumbong Mo kay Tulfo” that precedes TNT, has received numerous complaints against policemen.

One such complaint involves the PNP’s foot-dragging in the case of a Manila policeman who shot dead a vacationing Norwegian-Filipino who was pacifying a man who was beating up a woman on the street.

The policeman, Police Officer 1 Harold Meneses, is in hiding and it seems the PNP is not interested in looking for him.

Bartolome said he would order Meneses’ arrest.

Another complaint I received as host of “Isumbong” concerns PO2 Rogelio de la Torre who allegedly manhandled a 13-year-old student on the campus of the Paco Catholic School.

The victim was reportedly involved in a tiff with a classmate who turned out to be a cousin of De la Torre.

Still another example of abuse of power by policemen is a complaint against PO1 Princeton Felia, PO1 John Patrick Rosales and PO1 Louie Aban who held a whole barangay in Sta. Ana, Manila, in the grip of terror while they were drunk.

Bartolome vowed to deal with corrupt policemen with an iron hand as he had done when he was director of the National Capital Region Police Office (NCRPO).

In the six months that he was NCRPO chief, Bartolome said he dismissed more than 70 policemen for various cases of misconduct.

*  *  *

If you become victim of an abusive cop, I invite you to come to our office at Radyo Inquirer-DZIQ.

Our address is Media Resource Plaza Bldg., Mola Street corner Pasong Tirad Street, Barangay La Paz, Makati City.

Radyo Inquirer is two blocks away from the Philippine Daily Inquirer offices and a few steps away from Shopwise on Chino Roces Avenue (formerly Pasong Tamo).

Our landline numbers are 890-890-25-83 and 576-58-55 and cellphones 0921-238-6423, 0919-432-4745, 0926-822-2631 and 0929-764-9046.

My “Isumbong” staff will listen and attend to your complaint if it is valid.

*   *   *

Even after typhoon “Ondoy,” which flooded most of Metro Manila two years ago, we haven’t learned our lesson.

The floods were caused by garbage that clogged esteros, canals and other waterways.

We are inviting another Ondoy deluge because we still throw garbage in our waterways.

When the Metro Manila Development Authority cleaned up waterways in the metropolis recently, it collected garbage enough to fill three Olympic-size pools.

Metro Manila is a huge garbage bin because many of its residents live like pigs.

Even pigs would be insulted—when they are compared with some Metro residents.

*   *   *

So what does the government do to prevent another Ondoy?

Demolish all the squatter shanties on the banks of esteros and other waterways.

Resettle the squatters in areas where they would have a confined epidemic if they don’t clean up their environment.

Entire neighborhoods that throw their garbage in the esteros and canals should be penalized by having them clean up the dirty waterways.

Even those in the community who don’t throw their garbage in the esteros should be included on the list of violators and punished for condoning their neighbors’ behavior.

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  • Anonymous

    Thumbs up Mon!….all shanties along the esteros should be demolish and relocate the squatters.

    Pag tungkol sa peace and order…saludo ako sa yo.

  • http://pulse.yahoo.com/_ZDWT46ZRHZRJPI7UASWJMXMGKE Alen

    “Entire neighborhoods that throw their garbage in the esteros and canals should be penalized by having them clean up the dirty waterways ”

    That’s why they’re called squatters, squatter din ang utak!

  • Anonymous

    Mula ngayon dapat ganito na ang title ng radyo program mo, Mon: “Isumbong mo kay Tulfo at Isusumbong ko kay Bartolome.”

  • http://www.facebook.com/people/Reynaldo-Quijada/100000740291153 Reynaldo Quijada

    Why do we have to go through programs like that of Mon Tulfo which by the way has helped many people if the people can expect prompt and just response from the PNP if complainants go directly to them? Fixers will have no business if the process in any transaction is simple, reliable and yields immediate results. PNP Chief Bartolome, why not create a facebook account where people can directly communicate with you and show to your subordinates that you act on those concerns immediately. If you will do this, I am sure that you will have a very effective and memorable stint as a PNP Chief.

  • Anonymous


    He will personally attend to complaints ?  HAR! HAR! HAR!  Every complaints ?  hAR!HAR! HAR!HAR!

    • Guest

      the question is for how long he will attend to the complaints? every day of 18 months? it means that he doesn’t  trust  his subordinates.

  • Anonymous

    owsssssssssssss…..di nga!

  • http://www.facebook.com/people/Ferdinand-Galdones-Abejon/1007850312 Ferdinand Galdones Abejon

    Have watched the new PNP Director since he became the PNP Spokesperson, I
    think he will make a good PNP Director. I hope he cleans the PNP of bad
    eggs. Let’s help him by doing our part. If we encounter bad cops or
    know bad cops let’s complain.  Goodluck Director General :) 

  • http://pulse.yahoo.com/_5STEU22AD7YRHQSB6RE56ZDSYA J

    Being the top dog it helps to be a hands-on or bolt-and-nut manager but with such a big organization how much can Gen. B accomplish? Answer is of course only few.
    The SYSTEM must change on how to find erring personnel QUICKLY and apply justice SWIFTLY within PNP and not being dragged into Senate or Congress hearing. PNP being a police body MUST have a system within be able to police ITSELF justly and fast. Unless or until it no longer capable to regulate itself then civilian authority intervention is necessary.

  • http://pulse.yahoo.com/_5STEU22AD7YRHQSB6RE56ZDSYA J

    “…Bartolome said he dismissed more than 70 policemen for various cases of misconduct.”

    Is dismissal enough corrective action of misconduct?
    There are many cases that dismissed officers becomes leader of gangs and continue making crimes.
    Merely dismissing is letting criminals on the loose.

  • Anonymous


  • http://profiles.yahoo.com/u/A4PXXPGH2OPYHTWSULSN5AWWUQ eduardo

          Actually, it is very easy to stop Squatters, squatting along esteros and vacant lots within MM. Gov’t agency incharge of this problem can immtdtly identify then relocate them to designated places. Then fence and cut off water and elec connection in the area and assigned Police Patrol 24 hrs to prevent another prospective squatters.

  • Anonymous

    “Nobody from PNP is interested to look for and arrest….”. This happens because nobody or no office is responsible in looking for these wanted by the law.  It’s about time President PNOY order the creation of US Marshall type group in the PNP – whose only duty is to run after fugitives, serve decade-old unserved warrants of arrests, jail or prison escapees, wanted by the law, etc. So everytime there will person/s hide or escape to evade arrest, everybody know who will run after the guy and everybody know who is sleeping in his job. PNOY must do it ASAP to have his name will go down in police history as the president who created the Philippine Marshalls. Go PNOY!!!

  • http://pulse.yahoo.com/_K2RI3LJVGNNED3XPMG7HVMIIO4 Herbert

    Another laughable words from PNP.

  • Tyopando

    Build an Expressway on both sides of the Pasig River from Intramuros all the way to Pasig and Marikina instead of building another one over EDSA… 

  • http://www.facebook.com/loreto.rirao Loreto Rirao

    I firmly believe on the sincerity and untainted services of nick. He is a true policeman and a true Filipino. A geronian among others. 

  • Anonymous

    It is laudable to hear that DG Bartolome is ready to hear personally all complaints that will emanate from the people about the erring policeman should the concerned superior will not take appropriate actions against their erring subordinates. With this in place, bad eggs from the organization can be minimized if not totally eradicated 

  • http://twitter.com/whipnsaddle Bastonero

    Naku Chief, bubug kay Tulfo, si Tulfo wala pang ebidensya ang gusto nyan tanggalin kaagad ang isang pulis at sya pa ang mag uutos sa iyo nyan at pag hindi mo yan pinagbigyan wawalahiyain ka nyan eh! isa sa pinakabastos at walang galang na TV personality yan sa alam ko para sa akin apat yan, 3 Tulfo at yung isa si A. Clavio… sus! Ka Indo…..

  • http://twitter.com/whipnsaddle Bastonero

    Idol ba tawag sa iyo? Mali dapat Idiot!!!!!

  • Anonymous

    It’s good to know that the new PNP Chief will accept complaints from ordinary citizens against abusive policemen. The question is: will it be easy for ordinary citizens to come to him or his office and file complaints? Since it is the office of the PNP Chief, it is expected that citizens will pass many hurdles and screening before he can be reached, will he makes it easier for them to approach him? If he is not available, will his office entertain complaints or the usual “balik ka bukas wala si hepe”? 

    Yes, squatter shanties on the banks of esteros and other waterways should be demolished and relocated. After demolition, representative from MMDA or the Municipal should have regular monthly inspection of the area to make sure squatting will not repeat. DILG should make the Baranggay Chairman covering the area accountable if found that he allowed squatting along esteros and waterways within his jurisdiction.

  • Anonymous

    The first complaints that affect his organization should be the complaints from his subordinates wives or children. Smoking-while-on duty or personal handling of complaints are normal but trivial in it effects to efficiency of the officers. Wives complaints regarding their husbands’ womanizing are the reasons why officers and gentlemen resort to gambling and kidnapping or even explains  the victory of GMA last 2005 election.?

  • Anonymous

    The policeman, Police Officer 1 Harold Meneses, is in hiding and it seems the PNP is not interested in looking for him.
    Bartolome said he would order Meneses’ arrest.

    ibig sabihin wala pa arrest order na inilabas pagkatapos ng barilan? hindi ba SOP yan pag na-identify na ang suspect at may reklamo na isinampa? bakit ganun ang statement niya?

  • Anonymous

    Filipinos are positive thinkers. Cheers Mr. Tulfo!  We’re all behind you.

  • Anonymous

    Hi, Mr. Tulfo. Could you please include an email where we could also write our documented complaints. If possible, does PNP Chief Bartolome have a hotline number too or email where we could write? I have an observation which I think could also fall under police abuse because they are a threat to road safety of motorists. There are QC-PNP cars that traverse the C5 highway (from Libis to after the Greenmeadows corner) at night — 8pm onwards, oftentimes with defective, at times no car lights at all. Imagine, these police cars are really highway nuisance since they are traveling turtle-paced in a high-speed highway, and have defective or no lights. They block the traffic flow because of their very slow speed (maybe 20 kph) and they may cause road accidents because their vehicle is not properly lighted. What are these QC police trying to prove? I could get the body numbers of these nuisance police patrol cars but don’t know where to submit it. Otherwise, I might just be wasting my time documenting for nothing.These nuisance police cars and these policemen  — even if you honk/ high beam them with lights to stay on the side, they drive in between two lanes with not a care in the world. Talk of police undiscipline and abuse for starters… this is a good sample.

  • Anonymous


    Sana maalis na yong favoritism sa Pulis…. i promote yong dapat ipromote…maraming dapat na malagay sa puesto na deserving pero pina pairal ang mistah system….

    Yan ang nagtutulak nang corruption sa pulis kaya sana wala nang padrino system diyan..inaanak system.diyan lang mag kakaroon nang diretsong pamamalakad kung alisin ang nepotism etc….

    Ang mga reklamo di nabibigyan nang aksyon gawa nang sistemang bulok…There should not be room for errors and they should stick to discipline.

    Pulis na lagi sa inuman should also be investigated….. How about the euro police? mukhang nawala na..eh yong nakalusot na pulis officials na ngayon ang yaman yaman?

  • Anonymous

    max is the man

  • Anonymous

    max is the man….

  • Anonymous

    its a good start for gen. bartolome, but will he be able to sustain something like this?

  • Anonymous

    Getting rid of abusive and corrupt police is very tall order, if not very close to impossible. Mon Tulfo’s program and others who will ‘always’ be there to help the oppressed being heard is a good start.

  • Anonymous

    Attn: PNP Director-General Nicanor Bartolome, bakit di na lang kayo mag open ng email addresses at direct lines para mag file ng complaints ang mga ordinaryong mamayan laban sa mga abusadong mga pulis. Sa ganyan paraan ay hindi kayo masyadong maabala sa inyong trabaho. Mag assign kayo ng isang katiwala para mag asikaso dyan sa mga complaints na yan. Mabuhay kayo!

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