Airlines waive rebooking fees of storm-affected passengers
MANILA, Philippines – Philippine Airlines and Cebu Pacific have waived the rebooking penalties of passengers unable to take their flights on Monday due to floods and torrential rains, a Radyo Inquirer 990AM report said.
An advisory released by PAL said they will be waiving rebooking fees within 30 days from the original flight date of the passengers.
“However, if a passenger rebooks a flight and booking class is not available, then fare difference will be collected,” the statement said.
Meanwhile, Cebu Pacific said the same for their “Luzon-based passengers” unable to take their August 19 flight.
They also announced the cancellation of the 5J 513/514 Manila-San Jose-Manila flights because of bad weather. The advisory said guests on these flights may also avail of a full travel fund or refund.
For more information, passengers may call 855 8888 or 855 9000 for PAL and 702 0888 for Cebu Pacific. They may also visit the websites of the said airlines: www.philippineairlines.com, www.flypalexpress.com, and www.cebupacificair.com.