Chart 1: “Do’s” and “don’ts” of good communication
Philippine Daily Inquirer
5:15 pm | Sunday, August 7th, 2011
DO
Listen to the person
Show respect
Recognize his/her point of view
Be flexible
Clearly state what you want
DON’T
Get angry
Be rude or insulting
Reject the other person’s ideas immediately
Lock yourself into one position
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Communication
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Diplomacy
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Point of view
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