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PNP: SM guards committed lapses; 2 of 4 agencies fined

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With their heads bowed, members of the SM security force stand in formation outside the SM North Edsa mall before their meeting with Quezon City Police District officials regarding the need for tighter measures following the Jan. 26 jewelry store robbery at SM Megamall in Mandaluyong. MARIANNE BERMUDEZ

Security guards at SM Megamall in Mandaluyong City committed “lapses” that allowed robbers to sneak in and pull off a brazen jewelry store heist in the crowded mall Saturday, the Philippine National Police (PNP) official in charge of security agencies said Tuesday.

Chief Supt. Tomas Rentoy III, head of the PNP Supervisory Office for Security and Investigation Agencies (Sosia), also said two of the four security agencies that manned the mall would be fined P10,000 to P20,000 for failing to submit their report on the incident and for not attending Tuesday’s investigation.

Rentoy identified the security agencies facing sanctions as Starforce and Link Security Services. The PNP-Sosia gave the security firms up to 5 p.m. on Monday to submit their reports.

“They are late in submitting their reports. Based on our SOP (standard operating procedures), if there was a major incident, they should immediately submit a report,” he said.

Because of the “willful violation” of the PNP’s instructions, the two security firms may also be suspended for a maximum of 30 days, Rentoy added.

The two other security firms, Blue Dragon and Lambdan Security, attended Tuesday’s investigation and submitted their report.

An investigation showed that at least 200 pieces of jewelry were taken by a band of six men who entered the mall just before 7 p.m. Saturday through the supermarket.

One of them was caught on security cameras carrying a .45-cal. pistol while two others were seen carrying pipe wrenches, which they used to smash the jewelry display cases open on the ground floor of the mall’s department store. The other members of the group served as lookouts, police said.

Rentoy on Monday said Blue Dragon and Lambdan guards and officers had given their statements for the police to determine the lapses committed and “what sanctions to impose on the security agency.”

THIS IS HOW YOU DO IT Quezon City police chief Director Richard Albano demonstrates how bags should be checked at SM North Edsa mall. MARIANNE BERMUDEZ

“There were really lapses,” he said. “First was how the (robbers) managed to enter with a gun and it was not detected even if it already bulged in front. We are requiring them (security firms) to use metal detectors and frisk mall goers.”

Rentoy said the PNP-Sosia investigation would find out, among others, if the guards immediately called for police assistance, as this is another SOP when armed robberies take place.

The probe would also check why the security guards were unarmed, as it was possible that their agencies were still in the process of applying for exemption from the election gun ban, he added.

SM management said it is “cooperating with the PNP to ensure that the perpetrators of the robbery are arrested at the soonest time possible.”

“We appeal for public cooperation as we continue to enforce our strict security standard operating procedures that include scanning through handheld metal detectors and physical inspection,” the retail giant added in a statement issued by spokesman Ian Mathay.

“We assure the public, including SM employees and tenants, that management invests in security prevention assets and policies including training, security devices and security personnel. SM Megamall management shall ensure that all security personnel shall constantly perform their duties diligently to ensure safety and security at all times,” it said.

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Tags: Crime , Mandaluyong , Philippines - Metro , robbery , Security , SM guards , SM Megamall

  • batangpaslit

    many of the Security Guards are not really trained as security guard
    ganid lang kasi ang mga security agencies.
    ayaw nilang mag invest sa training at sa gamit ng mga security guards.
    naka kuha sila ng kontrata karamihan sa mga Chinese-Filipino owned business enterprises dahil sa palakasan, not/not necessarily they have well trained and well equipped security agency

    • Mamang Pulis

      at magkano lang sinusweldo ng mga yan? 7000 php kada buwan!

      ang temptasyon na gumawa ng inside job andyan lagi.

      • batangpaslit

        ‘yon nga Bro ang irony ano ha?
        tinataya ang buhay pero ang pasuweldo ay starvation pay. siguro pati ang uniform nila, sapatos at belt binabayaran din nila?

        so, duda ka na inside job? taka nga ako eh bakit naka pasok eh halos lahat ng entry point dian sa Mega Mall nang huli kong bisita sa Pilipinas may guardia.

        sana, bangko ang na hold up nila. kasi, sa isang punto, hold upper ang bangko ah.
        pag nag deposit ka, magkano ang interest na babayaran ka?
        pero mag loan ka nang pera against your own deposit, magkano ang Interest na bayaran mo?
        pa update ka nang bankbook mo, magkano ang fees?
        mag deposit ka nang pera, wala nanang collateral na ibigay ang bangko sa nilagak mong pera, bankbook lang. hindi pa mabasa ang print out.
        pero hiram ka nang pera sa kanila, sangla pati kaluluwa mo.

        sa tutuo, Bro, i don’t care ma hold up ang bangko. alam ko masamang gawain ang mang hold up. masama ang mang agaw ng pera na pagaari ng iba.
        pero, silang mga taga bangko, state sanctioned na hold upper, eh. walang kalaban-laban ang tao.


      • Mamang Pulis

        bank—state sanctioned holdupper—

        100% sir—jejeje

        lalo na kung may dollar account ka—otomatic —kaltas na malaki

  • Rovingmoron

    If the concerned security agencies cannot come up with the PNP SOSIA’s expectations,as what happened to the SM Mega Mall where the robbers carted away at least 200 pieces of jewelry, then no licenses to operate can be issued to them. It must be a requirement that security guards must be armed if they wanted to secure business establishments. And they must be trained, too, to respond to an emergency situation.

    • batangpaslit

      RovingGenius, dapat ang contracting agency must do their due diligence too.
      Dapat alamin nila kung ano ang kakayahan ng security agency na hinihirang nila, para naman tunay na mabigyan protection ang mga inosenting shoppers.

      Kaya lang ano ang magawa ng business establishment kung ang mga may ari ng mga security agencies na ito ay dating mga Chief, PNP
      Chief-of-Staff of the Armed Forces

  • Mamang Pulis

    hindi rin strategic ang pag kaka puesto ng jewelry store–pansiin mo sa lahat ng SM malls

    mabigat pa nyan–na inside job na sila–kasabwat pa ang sikyusa higpit ng hirap ngayun–maraming mag aatempt sa madaling pera.

  • pedronimo

    1. INVESTIGATORS should look into the inside job angle where security guard conspired with the robbers, especially the “did nothing” SM guard during the panic. The Sekyu must have been instrumental in casing the targeted jewelry shops.2. THE OFW ANGLE- Only an ex-OFW knows the expensive quality and price of Saudi gold…and most of the loot sold by the shops are of Saudi gold.

    2. MGA HOLDUPPERS TUKOY NA, according the police, Iyan ang tactical blunder on the part of the police who in their desire to please public thirst for results, they tipped the suspects, If I were a suspect, syempre tago ako ng husto kasi “Tukoy” na raw ako. I can think of disguising myself or drastically changing my hairdo. Wherewas, if the police just kept their confidential intelligence-info to themselves (after the CCTV revelation), and feed the media with false information as to their ages,  whereabouts, families, hideouts, etc the culprits will be either confused or become complacent- until they are cornered and taken for good. Then that’s the time the police should trumpet their how they were able to catch the thieves,

    • PlumberfromCanada

      gising pare..you expect TOO MUCH from the police….let us not forget na some of these security agencies are either OWNED or ENDORSED ( with a fee, of course );  by former police/military high ranking officials themselves

      • pedronimo

         Pare ko, police work is tough work. Don’t be one if you can’t do the job.

  • PlumberfromCanada

    lets face it….ang mga sekyu ay for ORNAMENTAL purposes lang…nakita nyo na ba kung paano sila mag screen ng tao sa mall??? gamit ang MAGIC STICK, dudutdutin yung bag mo…yung iba nga parang for compliance na lang na they will just WAVE you off…..

  • johnygo

    kailangan dyan sa mga sikyo may practice ng holdap. SOP kun may holdap sa intercome code blue.  tapos lock out walang lalabas ng pinto.lahat ng pinto lock out, pagsigaw ng code blue..atsaka sa mga tv ng mall makikita ang mukha ng mga suspeck. bakit walang lock out. ??

  • http://profile.yahoo.com/SYG36KOOLRY47VA3ICPJJ5CQTQ ADD

    May kakunstabang gwardya ung mga kriminal kaya nakapuslit sila ng baril.

    Ipatupad sa lahat ng establishimento na kailangan tumigin ng diretso sa CCTV bago pumasok para madaling makilala ang mga kawatan.

  • Immortal

    Sana ang mga malls ay katulad noon, di kailangan ng guards kasi wala naman terrorista at kung may masamang loob man eh shoftliter lang. 

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